Refund Policy
At Rasa Derm, we are dedicated to providing exceptional dermatological care and services tailored to your needs. To ensure a smooth experience for all our clients, we have outlined our policies for refunds, cancellations, and no-shows.
Refund Policy
Due to the nature of our personalized treatments, refunds are not possible once services have been rendered. Our treatments are customized and cannot be undone, returned, or exchanged.
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Cancellation Policy
We understand that unforeseen circumstances can occur. However, we request that cancellations be made with at least 48 hours’ notice before your scheduled appointment. Failure to provide sufficient notice may result in the service fee being charged.
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Exceptions:
Cancellations may be considered in special cases, such as:
- Medical emergencies (with proper documentation)
- Severe illness, accidents, or hospitalization
- Unexpected events like natural disasters or family emergencies.
All cancellation requests must be submitted in writing to our support team and will be reviewed by our admin team. You will be notified of the decision within 5-7 business days. Cancellations not meeting these criteria may result in forfeiture of any deposits or advance payments.
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Rescheduling Policy
If you’re unable to attend your appointment, we recommend rescheduling at least 48 hours in advance. Rescheduling within this time frame is free of charge. Late rescheduling requests may be subject to penalties.
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No-Show Policy
At Rasa Derm, our goal is to offer the best possible service to every client. If you miss your appointment without prior notice, the appointment will be automatically canceled, and you will need to reschedule based on the next available slot.
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Please note:
- Availability may be limited, and the next appointment may not be immediate.
- Multiple no-shows may result in a non-refundable deposit being required for future bookings.
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We kindly ask that you inform us as early as possible if you are unable to attend, so we can accommodate other clients.
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For any questions or further assistance, please don’t hesitate to contact our support team at + 918014100800. Thank you for choosing Rasa Derm! We look forward to helping you achieve your skincare goals.